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Cancellation & Terms and Conditions Policy for Online Webinars.

Smart HR support for smart businesses.

Webinar Cancellations

Tap HR reserves the right to cancel a webinar due to low enrolment or other circumstances which would make the event non-viable. If Tap HR cancels a webinar, registrants will be offered a full refund. Where a refund is to be provided due to the cancellation of a webinar by Tap HR, all refund requests must be made by the attendee or credit card holder. Refund requests must include the name of the attendee and/or transaction number. Refunds will be credited back to the original credit card used for payment.


Should circumstances arise that result in the postponement of a webinar, registrants will have the option to either receive a full refund or transfer registration to the same event at the new or an alternative webinar.

Cancellations will be accepted via phone, or e-mail, please email if you wish to cancel a webinar space.

The above applies to all Tap HR Webinars, including those facilitated by Arscott-Brookes Consultancy, unless otherwise noted in the corresponding webinar marketing information.

Should we have to cancel a webinar, we do not accept responsibility for any travel, accommodation or other costs which may have been incurred by any delegate.

Terms & Conditions for Online Webinars

Payment: Payment of the course fee is due at the point of booking, where an invoice has been issued for payment invoices should be paid within 30 days of their issue. The delegate and firm and/or organisation placing the booking shall be jointly and severally liable for payment of the course fee. 

Access: Provided always that payment of the course fee has been made in full you will receive an email containing your access details. Payment of the course fee permits single delegate access only and the copying and/or distribution of any online webinar is not permitted without the express written consent of Tap HR. 


Substitutions: Delegates may be substituted at any time at no additional cost. 


Technical: Prior to submitting a purchase request it is your responsibility to ensure that you have the relevant technology to be able to access the webinar. Our webinars are facilitated via Zoom. Tap HR is not liable or responsible for any technical issues which may arise as a result of your failure to ensure compatibility as above. Due to its inherent nature you acknowledge that Tap HR is not liable or responsible for and delay, disruption or disturbance in the operation of the internet. 

Copyright: Copyright and all intellectual property rights in online webinars and materials remains vested in Tap HR or its presenters. 


Disclaimer: Online webinars and supporting materials are prepared solely for training purposes and are not a substitute for legal advice. Presenters, authors and Tap HR will not accept responsibility for loss howsoever occasioned to any person or persons arising from any reliance; including reliance on any content for the purposes of giving advice to third parties. Nothing in these terms and conditions shall limit or affect any loss or damage for death or personal injury as a result of Tap HR’s negligence. A person who is not a party to this agreement shall have no rights under the Contract (Rights of Third Parties) Act 1999 to enforce any of its terms. These conditions shall be subject to English law and any dispute and/or difference shall be determined by proceedings in the English courts. Other: We reserve the right to alter the online webinar content and/or speaker where necessary.

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